ICU Security Services believe that door supervisors must be approachable and friendly remembering that professionalism is paramount at any venue.
All of our head door supervisors have at least 4 years of experience in the industry. This not only gives each door team a wealth of knowledge to execute their job successfully but also gives you peace of mind.
All ICU security door supervisors are SIA registered and must undergo an in-depth interview to ensure that all are experienced and versatile so that they can work a wide range of venues.
We also know that you don’t just want somebody with an SIA licence, you need somebody who can look after your business or event as you would.
To ensure this is carried out we strive to find the right door team for your venue or event.
We know it can be difficult to find the right staff the first time so we wont give up until your totally happy with the door supervisors we provide you.
We use the SST system in our internal code of practice:
- S – Safety – Ensuring a SAFE environment for staff and for customers alike
- S – Services – Delivering a high level of customer SERVICE to all
- T – Tact – The use of TACT in all situations resulting in the least amount of disruption possible
All of our door supervisors are trained to the highest industry standards and are SIA registered.
As a result we are able to offer you,
Not only fully licensed and insured door supervisors trained and ready to work in any venue or surrounding, but something that is priceless in any field: customer satisfaction.
Our staff are trained in first aid and have all taken further courses in conflict management to keep them at the forefront of our industry. We are proud to say we were the first company in Lancashire to put our head door supervisors through a BTEC level 3 in security management.
All of our door supervisors are Maybo trained in physical intervention and are trained in hate crime and the effects of it.